Payment Policy

Last Updated: June 27, 2026

Accepted Payment Channels
We currently accept the following Policy methods for all purchases:

  • Visa (credit and debit cards)
  • MasterCard (credit and debit cards)
  • PayPal (including balance, linked bank accounts, and credit cards)

We do not accept payments via cash, checks, money orders, wire transfers, or other electronic wallets such as Apple Pay, Google Pay, or Venmo at this time.

Currency of Transactions
All transactions are processed in United States Dollars (USD). The amount charged to your card or PayPal account will be in USD. If your issuing bank or PayPal account operates in a different currency, they may apply a foreign transaction fee or conversion rate. We are not responsible for any additional fees, exchange rate variations, or adjustments made by your financial institution.

Sales Tax Application
Sales tax is calculated based on the shipping address you provide. The applicable tax rate is determined by the state and local jurisdiction where the package is delivered. The exact tax amount will be displayed in your cart and on your order confirmation page before you complete the purchase. You are responsible for paying any sales tax imposed by your state.

Pre‑Authorization Hold
When you submit an order, we may request a pre‑authorization hold on your payment method. This hold is a temporary reduction in your available balance to verify that funds are available. The hold is typically released by your bank within 3 to 5 business days if the order is not processed or is canceled. The final charge is captured only after your order has been reviewed and is ready for shipment.

Billing Address Matching
To prevent unauthorized use of credit cards, we require that the billing address you enter at checkout matches the address on file with your credit card issuer. If the billing address does not match, the transaction may be declined automatically. If you encounter a decline due to address mismatch, please contact your bank to update your address details, then try placing the order again.

Declined Payments
If your payment is declined for any reason:

  • You will see an error message on the checkout page.
  • Your order will not be processed or fulfilled.
  • We will not charge your card or PayPal account.
  • A pre‑authorization hold may still appear on your account, but it will be released automatically within a few business days.

We do not have the ability to override a decline from your bank. If the issue persists, we recommend contacting your bank or using an alternative payment method.

Successful Transaction Confirmation
After a successful transaction, you will receive an order confirmation email at the address you provided. This email includes a summary of your order, the total amount charged, and the last four digits of your payment method. Please keep this email for your records.

Refund Crediting
All refunds are issued back to the original payment method used for the purchase. We cannot redirect a refund to a different card, PayPal account, or bank account. If you have closed or canceled the original payment method, please contact your financial institution to arrange for fund retrieval.

Disputed Charges
If you do not recognize a charge from us or believe there is an error, please contact our customer support team immediately. We are committed to resolving billing issues promptly. If a dispute or chargeback is filed with your bank without first contacting us, we may suspend your account and block future orders until the matter is resolved.

Payment Record Retention
We retain a record of your transaction for accounting, tax, and legal purposes. These records are stored securely and are accessible only to authorized personnel. If you need a copy of your transaction receipt, we can email it to you upon request.